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Insights, trends, and best practices in B2B commerce and Salesforce solutions

Salesforce Spring '26 Release: Unlocking Business Growth
salesforce
spring'26

Salesforce Spring '26 Release: Unlocking Business Growth

Salesforce's Spring '26 release, now rolling out with early sandbox access as of January 9-10, 2026, emphasizes AI-powered setup, enhanced security, and streamlined admin tools.

Gaurish Goel1/9/2026
How Salesforce AI and Data Cloud Will Shape Your 2026 Go-To-Market Strategy
Salesforce
AI
Data Cloud

How Salesforce AI and Data Cloud Will Shape Your 2026 Go-To-Market Strategy

Salesforce AI agents and Data Cloud form the backbone of 2026 GTM strategy, turning unified, real‑time customer data into trusted AI actions that boost productivity, forecast accuracy, personalisation, and revenue across sales, service, and key industries.

Gaurish Goel12/23/2025
Future-Proofing Your Retail Business
Salesforce
Customer360
SMB

Future-Proofing Your Retail Business

Why Unified Commerce is the Strategic Imperative for US SMBs

WNC Labs11/27/2025
Salesforce Agentforce Voice: The Future of AI-Powered Customer Service (and Its Current Limitations)
Salesforce
AI
Agentforce

Salesforce Agentforce Voice: The Future of AI-Powered Customer Service (and Its Current Limitations)

WNC Labs10/23/2025
Agentforce can transform your sales process
Agentforce
Sales Process
AI

Agentforce can transform your sales process

Sales process streamlining can be made easier with Agentforce

WNC Labs10/14/2025
The Salesloft Drift Security Incident
Salesloft
Drift
Salesforce

The Salesloft Drift Security Incident

A Comprehensive Analysis of One of 2025's Largest Supply Chain Breaches

WNC Labs9/10/2025
Resolve customer enquiries 24/7
Agentforce
Service Cloud

Resolve customer enquiries 24/7

WNC Labs8/8/2025
Optimize campaigns end-to-end
Agentforce
Marketing
AI
Optimization

Optimize campaigns end-to-end

WNC Labs4/17/2025
Zendesk to Salesforce: Avoid These Migration Mistakes!
Migration
Zendesk
ServiceCloud

Zendesk to Salesforce: Avoid These Migration Mistakes!

Considering a shift from Zendesk to Salesforce Service Cloud? Don't dive in blind. Discover essential migration tips, common pitfalls, and key decisions to ensure your transition is smooth and successful.

Rahul Bagaria4/1/2025

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