How We Work
Our proven methodology combines agile development, human-centered design, and enterprise-grade quality to deliver Salesforce solutions that drive real business value.
Our Proven Methodology
We follow a structured yet flexible approach that ensures every project delivers on time, on budget, and exceeds expectations.
Discover
We start with deep discovery and ask the right questions.
- Stakeholder interviews and workshops
- Current state assessment
- Business requirements gathering
- Technical architecture review
- Success criteria definition
Design
We design tailored solutions aligned to your goals.
- Solution architecture design
- User experience wireframes
- Technical specifications
- Integration mapping
- Project roadmap creation
Deliver
We build fast, iterate smartly, and deliver what works.
- Agile development sprints
- Regular demo sessions
- Continuous testing and QA
- User acceptance testing
- Performance optimization
Support
We provide ongoing partnership and optimization.
- Go-live support and monitoring
- User training and adoption
- Performance optimization
- Feature enhancements
- Strategic consulting
Your Dedicated Team
Every project is staffed with a dedicated team of certified Salesforce experts who work exclusively on your success.
Solution Architect
Designs the technical solution and ensures alignment with business goals
Key Responsibilities:
- Technical leadership
- Architecture decisions
- Integration strategy
Project Manager
Manages timeline, scope, and stakeholder communication
Key Responsibilities:
- Project planning
- Risk management
- Stakeholder updates
Salesforce Developer
Builds and configures the Salesforce solution
Key Responsibilities:
- Custom development
- Configuration
- Testing
Business Analyst
Bridges business requirements with technical implementation
Key Responsibilities:
- Requirements analysis
- Process mapping
- User stories
Communication & Collaboration
Transparent communication is at the heart of our process. You'll always know where your project stands and what's coming next.
Regular Check-ins
- Daily standups with the development team
- Weekly demos and progress reviews
- Bi-weekly stakeholder updates
Documentation
- Detailed project documentation
- User guides and training materials
- Technical specifications and architecture
Our Communication Tools
Slack
Real-time communication and quick updates
DailyZoom
Weekly demos and stakeholder meetings
WeeklyJira
Project tracking and issue management
ContinuousConfluence
Documentation and knowledge sharing
As neededQuality Assurance
We maintain the highest standards of quality through rigorous testing, code reviews, and continuous monitoring.
Code Review Process
Every line of code is reviewed by senior developers before deployment
Automated Testing
Comprehensive test suites ensure reliability and prevent regressions
Performance Monitoring
Real-time monitoring and optimization for peak performance
Security Best Practices
Enterprise-grade security measures built into every solution
Typical Project Timeline
Discovery & Planning
Requirements gathering, stakeholder interviews, solution design
Environment Setup & Foundation
Salesforce org configuration, security setup, initial development
Development & Testing
Agile sprints, regular demos, user acceptance testing
Deployment & Training
Production deployment, user training, go-live support
Support & Optimization
Post-launch support, performance monitoring, continuous improvement
Ongoing Support Model
Our relationship doesn't end at go-live. We provide comprehensive support to ensure your Salesforce solution continues to deliver value.
24/7 Support
Round-the-clock monitoring and support across all time zones
Performance Optimization
Continuous monitoring and optimization for peak performance
Feature Enhancements
Regular updates and new feature development as your business grows
Ready to Experience Our Methodology?
Let's discuss your project and show you how our proven approach can deliver results for your business.