B2B Commerce

B2B Commerce

Launch a storefront your business buyers will love

We build and optimize Salesforce B2B Commerce experiences that give business buyers a self-service purchasing portal — connected directly to your CRM, pricing rules, inventory, and order management.

What We Do

  • B2B Commerce storefront build: product catalog, search, and navigation
  • Account-specific pricing, contracted price books, and volume discounts
  • Reorder and quick-order capabilities for repeat B2B buyers
  • Checkout, payment gateway integration, and order confirmation flows
  • Order management and fulfillment status visibility for buyers
  • ERP integration (SAP, NetSuite, Oracle) for real-time inventory and order sync

Why It Matters

B2B buyers increasingly want to self-serve — browse products, check prices, place orders, and track shipments without calling a rep. B2B Commerce Cloud delivers that experience on Salesforce, so your buyers get the convenience of consumer e-commerce while your team retains full CRM visibility into every transaction.

25%

Increase in self-service order volume

50%

Reduction in order processing cost

300+

Projects delivered

99%

Customer satisfaction score

Our Approach

1

Buyer journey mapping

Understand how your buyers currently purchase, what friction they experience, and what self-service features matter most.

2

Product catalog design

Organize your SKUs, bundles, and pricing logic into the B2B Commerce product structure.

3

Storefront build

Configure or customize the storefront theme, search, navigation, and account-based pricing.

4

Backend integration

Connect to ERP for inventory, order management for fulfillment status, and payment gateway for checkout.

5

UAT and launch

Run buyer acceptance testing with a subset of real accounts before full rollout.

Summit

Salesforce Partner Tier

200+

Salesforce Certifications

300+

Projects Delivered

Frequently Asked Questions

What is Salesforce B2B Commerce?

B2B Commerce is a self-service storefront built natively on Salesforce for wholesale and B2B ordering — supporting account-based pricing, bulk ordering, reorder lists, buyer approvals, and ERP-connected inventory.

How long does a B2B Commerce implementation take?

A standard storefront with account-based pricing and order management takes 12–16 weeks. Complex implementations with ERP integration and advanced pricing take 20–28 weeks.

Can B2B Commerce integrate with our ERP for live inventory?

Yes. ERP integration is standard in B2B Commerce projects. We connect to NetSuite, SAP, Oracle, and custom systems for real-time inventory, pricing, and order writeback.

What is the difference between B2B Commerce and B2C Commerce?

B2B Commerce is built on the Salesforce platform for account-based wholesale ordering. B2C Commerce (formerly Demandware) is a separate, higher-traffic platform for consumer retail with advanced personalization.

We have a custom B2B portal — should we migrate to B2B Commerce?

It depends on your pain points. If your portal is difficult to maintain or lacks CRM visibility, B2B Commerce usually delivers strong ROI. We provide an honest cost/benefit assessment before recommending migration.

Ready to implement B2B Commerce?

Let's scope your project and build a delivery plan together.