Data Cloud
Unify your customer data. Activate it everywhere.
Salesforce Data Cloud connects every data source — CRM, marketing, e-commerce, support, IoT — into a single real-time customer profile, enabling personalization and intelligent automation at scale.
What We Do
- Data Cloud provisioning, schema design, and data stream configuration
- Identity resolution setup: match rules, reconciliation policies, and profile unification
- Calculated insights and segmentation for marketing activation
- Real-time profile activation across Sales Cloud, Service Cloud, and Marketing Cloud
- Data Cloud for Flow: trigger real-time automations from unified profile events
- Data governance, consent management, and GDPR/CCPA compliance framework
Why It Matters
Most companies have customer data spread across six or more systems — and no single source of truth. Data Cloud doesn't just aggregate data, it resolves identity and makes unified profiles available in real time across every Salesforce cloud. That means every team sees the same customer — and can act on it instantly.
360°
Unified customer profile
Real-time
Profile activation across clouds
200+
Salesforce certifications on our team
99%
Customer satisfaction score
Our Approach
Data source inventory
Map every system that captures customer data and assess data quality, volume, and latency.
Architecture design
Design the ingestion pattern, data model (DMO), and identity resolution logic.
Ingest and resolve
Connect data streams and run identity resolution to build the unified profile.
Activate
Push unified profiles to target clouds and configure real-time triggers and segmentation.
Monitor and govern
Build data quality dashboards, consent management flows, and lineage documentation.
Summit
Salesforce Partner Tier
200+
Salesforce Certifications
300+
Projects Delivered
Frequently Asked Questions
What is Salesforce Data Cloud and how is it different from regular Salesforce?
Data Cloud ingests data from any source — web, ERP, marketing tools — unifies customer profiles in real time, and makes that data available for automation, AI, and analytics across all Salesforce Clouds.
What data sources connect to Salesforce Data Cloud?
Data Cloud supports native connectors for Salesforce CRM, Marketing Cloud, Commerce Cloud, MuleSoft, and third parties including AWS S3, Google BigQuery, Snowflake, and custom API streams.
Is Data Cloud the same as Salesforce CDP?
Yes. Data Cloud evolved from Salesforce's Customer Data Platform (CDP) and has significantly expanded to become the unified data foundation for the entire Salesforce platform, including Agentforce.
How long does a Data Cloud implementation take?
Connecting 2–3 sources with identity resolution and basic segmentation takes 10–16 weeks. Larger projects with advanced analytics and 5+ data sources take 20–30 weeks.
Do we need Data Cloud to use Agentforce?
Data Cloud significantly enhances Agentforce with a richer, unified customer profile. While basic Agentforce works on standard CRM data, Data Cloud unlocks the full potential of AI personalization and real-time automation.
Ready to implement Data Cloud?
Let's scope your project and build a delivery plan together.