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Insights, trends, and best practices in B2B commerce and Salesforce solutions

Migration

Zendesk

ServiceCloud

Zendesk to Salesforce: Avoid These Migration Mistakes!

Considering a shift from Zendesk to Salesforce Service Cloud? Don't dive in blind. Discover essential migration tips, common pitfalls, and key decisions to ensure your transition is smooth and successful.

Rahul Bagaria • Apr 1, 2025

Use AI to unlock hidden value in your Data

Agentforce

Batch

Data

Use AI to unlock hidden value in your Data

WNC Labs • Mar 21, 2025

Stripe

credit cards

PCI compliance

Salesforce commerce payments

Is Your Salesforce Stripe Integration Putting Customer Card Data at Risk?

Integration with Stripe has complexities which can put your business at risk

WNC Labs • Mar 18, 2025

Manufacturing

Supply Chain

Manufacturing: Optimizing Supply Chain with Salesforce

Optimizing Manufacturing Supply Chains with Salesforce

WNC Labs • Mar 4, 2025

Energy

Field Service

Energy: Enhancing Field Service Operations

Enhancing field service operations in the energy sector with Salesforce Field Service and Service Cloud drives higher efficiency, reliability, and customer satisfaction for utilities. Discover key challenges and solutions – including AI-driven scheduling.

WNC Labs • Mar 4, 2025

Financial Services

Automation

Financial Services: Accelerating Value Delivery with Salesforce

With Financial force and core CRM, Salesforce can reduce services calls and customer experience

WNC Labs • Mar 4, 2025

Healthcare

Digital Transformation

Health Cloud

Healthcare: Transforming Patient Experience with Salesforce

Salesforce's health cloud combined with experience cloud and marketing cloud provides a reliving experience to customers

WNC Labs • Mar 4, 2025

Three (Actually, Four) Moves Every Learning Company Should Make Before the Market Shifts

Salesforce

Leadership learning

Agentforce

Three (Actually, Four) Moves Every Learning Company Should Make Before the Market Shifts

Discover 4 smart moves top training companies are making: sell subscriptions, launch self-serve portals, add AI agents, and unify systems. Whether you're using Salesforce or not, these strategies help scale faster and serve clients better.

Rahul B • Mar 4, 2025

Cybersecurity

proofpoint

connected apps

The Silent OAuth Epidemic

How Connected Apps Became Cybercriminals' Favorite Backdoor

WNC Labs • Mar 4, 2025

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