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Insights, trends, and best practices in B2B commerce and Salesforce solutions

Use AI to unlock hidden value in your Data
Agentforce
AI
Batch
Data

Use AI to unlock hidden value in your Data

Use AI to unlock hidden value in your Data

WNC Labs • 3/21/2025
Is Your Salesforce Stripe Integration Putting Customer Card Data at Risk?
Stripe
credit cards
PCI compliance
Salesforce commerce payments

Is Your Salesforce Stripe Integration Putting Customer Card Data at Risk?

Integration with Stripe has complexities which can put your business at risk

WNC Labs • 3/18/2025
Three (Actually, Four) Moves Every Learning Company Should Make Before the Market Shifts
Salesforce
Leadership learning
Agentforce

Three (Actually, Four) Moves Every Learning Company Should Make Before the Market Shifts

Discover 4 smart moves top training companies are making: sell subscriptions, launch self-serve portals, add AI agents, and unify systems. Whether you're using Salesforce or not, these strategies help scale faster and serve clients better.

Rahul B • 3/3/2025
Energy: Enhancing Field Service Operations
Energy
Field Service

Energy: Enhancing Field Service Operations

Enhancing field service operations in the energy sector with Salesforce Field Service and Service Cloud drives higher efficiency, reliability, and customer satisfaction for utilities. Discover key challenges and solutions – including AI-driven scheduling.

WNC Labs • 3/3/2025
AI Guardrails Are Easier to Break Than We Thought
AI
AgentForce
Salesforce
AI Guardrails

AI Guardrails Are Easier to Break Than We Thought

Study finds AI chatbots can be manipulated using basic psychology tactics

WNC Labs • 3/3/2025
Financial Services: Accelerating Value Delivery with Salesforce
Financial Services
Automation

Financial Services: Accelerating Value Delivery with Salesforce

With Financial force and core CRM, Salesforce can reduce services calls and customer experience

WNC Labs • 3/3/2025
Salesforce CRM - a front door for customers
Salesforce
CRM
Starter

Salesforce CRM - a front door for customers

Highlight that CRM can define how your customer can experience your services and products

Rahul B • 3/3/2025
The Silent OAuth Epidemic
Cybersecurity
proofpoint
connected apps

The Silent OAuth Epidemic

How Connected Apps Became Cybercriminals' Favorite Backdoor

WNC Labs • 3/3/2025
Retail: Creating Personalized Shopping Experiences
Retail
Loyalty Management

Retail: Creating Personalized Shopping Experiences

Discover Salesforce strategies for retail personalization. Learn how Loyalty Management & Marketing Cloud boost conversions.

WNC Labs • 3/3/2025

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